Knowing your rights as an Air Passenger and what you are entitled to when flights are cancelled or delayed can mean the difference between a nightmare trip and an inconvenienced trip. Flights cancel and are delayed – it is just part of traveling. Spending 12 hours sleeping in an airport is never fun – and I have done it enough times to know. But was that delay or cancellation really due to weather?
Weather has become the airline industries catch all excuse – because they take no responsibility when that happens.
Smarter Traveler has posted a nice cheat sheet for air passenger rights on different airlines. It is worth printing this out and carrying it when traveling. https://www.smartertravel.com/wp-content/uploads/2016/06/Air-Passenger-Rights-Fold-Up-Card.pdf
It never hurts to get friendly with the gate agents or flight attendants to see if you can get a little information out of them. As much as I suffer from Air Rage – I have learned that getting mad at them doesn’t buy you anything. A little smile in their overworked day will many times get you a lot. Here are several links to help you determine the real cause of your flight delay or cancellation: